Introduction
This Privacy Policy, which applies to Raybeam (referred to as “We,” “Us,” or “Our,”) and you, the user of the website https://raybeam.jp/ (referred to as “You”, “Your”, or “User”), outlines how we collect and use information received about you when you visit our website or use our online services, but it does not cover information received through other channels.
This Privacy Policy is current as of the date specified in the “Last Modified” section above and may be updated from time to time without notice, with your continued use of our Services constituting acceptance of any changes to this Privacy Policy.
Collection of Personal Information
When you register for our Services, we collect personal information such as your name, email address, and billing information. We may also gather information about your website, including its URL, traffic, and performance data. We use this information to provide and improve our Services, contact you about your account and Services, send you promotional materials and updates about our Services, and analyze usage trends and statistics.
Use of Cookies and Other Tracking Technologies
We may use cookies and other tracking technologies to collect information about your interactions with our Services, such as your browser type, device information, and IP address. This information helps us improve our Services and provide a better user experience.
Disclosure of Personal Information
We do not disclose your personal information to any third parties except as necessary to provide our Services, such as:
- Payment processor: Stripe;
- Datacenters and DNS providers: Contabo, Cloudflare;
- Analytics and Marketing partners: Simple Analytics, Loops, Zapier;
- Support services: Trello, Chatwoot, Slack, WhatsApp, Line.
Security Measures
Measures to protect your personal information from unauthorized access, use, or disclosure:
1. Data encryption via SSL;
2. Web Application Firewall;
3. Access controls restriction with 2FA;
4. Encrypted backups.
Disclosure of Personal Information in Case of Breach
In the event of a personal information breach, we will notify the Privacy Commission of Japan within 72 hours and take necessary measures to mitigate the damage and prevent future breaches.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our Services and for legal and regulatory compliance purposes. You may request that we delete your personal information by contacting us at the contact information provided below.
International Data Transfers
We may transfer your personal information to countries other than Japan for the purposes described above. We ensure that such transfers are in accordance with applicable data protection laws and that appropriate security measures are in place.
Your Rights
You have the right to:
1. Access your personal information;
2. Request the correction of any inaccuracies in your personal information;
3. Request the deletion of your personal information;
4. Object to the processing of your personal information for certain purposes.
Contact Information
If you have any questions or concerns about our Privacy Policy or our practices, please contact us.
